Here is a professional Refund & Returns Policy for your website Chhota Plant
Refund & Returns Policy
At Chhota Plant, we strive to provide high-quality products and excellent customer service. Please read our Refund & Returns Policy carefully before making a purchase.
Digital Products
All digital products sold on our website, including eBooks, guides, downloadable files, templates, courses, and other digital content, are non-refundable and non-returnable once purchased and delivered/downloaded.
Because digital products cannot be returned physically, we do not offer refunds or exchanges for digital items except in cases where:
- The product file is corrupted or inaccessible.
- The customer receives the wrong digital product.
- There is a technical issue from our side that prevents access.
If you face any issue with your digital purchase, please contact us at:
Email: support@chhotaplant.in
We will review your request and try to resolve the issue as quickly as possible.
Physical Products
We offer a 7-day return and refund policy for eligible physical products purchased from our website.
Return Eligibility
To be eligible for a return:
- The product must be unused and in its original condition.
- The product must be returned in the original packaging.
- The return request must be made within 7 days of delivery.
- Proof of purchase/order confirmation is required.
Non-Returnable Items
The following items are not eligible for return:
- Used or damaged products caused by the customer.
- Plants damaged due to improper care after delivery.
- Customized or personalized products.
- Clearance or sale items.
Return & Refund Process
To request a return or refund, please email us at:
Please include:
- Order number
- Product details
- Reason for return
- Photos/videos (if applicable)
Once your request is approved:
- Customers may be required to return the product to the provided return address.
- Refunds will be processed after inspection of the returned product.
- Approved refunds will be credited to the original payment method within 5–10 business days.
Damaged or Wrong Products
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos/videos for verification.
We will arrange a replacement or refund after reviewing the issue.
Cancellation Policy
Orders can only be canceled before shipment. Once the order has been shipped, cancellation requests may not be accepted.
Digital product orders cannot be canceled once delivered.
Contact Us
For all refund, return, or support-related queries, contact us at:
Email: support@chhotaplant.in
Thank you for shopping with Chhota Plant.